West Coast Air, henceforth known as "West Coast Air", recognizes your right to privacy and commits to protecting it. We are aware of our responsibilities under the federal "Personal Information & Electronics Documents Act" (PIPEDA) and have created this web site to provide you product services, useful information and to allow you to request additional information.

Global Privacy Statement

West Coast Air will:

• Only collect, use, and process an individual's personal information with his/her consent. • Limit our use and handling of an individual's personal information to necessary and identified purposes related to that individual's business or employment relationship with West Coast Air. • Only share, disclose or transfer an individual's personal information when required by law or as necessary to carry out the purpose for which it was collected. • Require all third parties that receive personal information from us to keep such information secure and confidential, and to use such personal information only in accordance with our strict instructions. • Only allow authorized individuals to access personal information, and always use reasonable measures to protect such personal information from inappropriate use, access, disclosure, alteration, or destruction. • Only keep an individual's personal information for as long as required by law or as necessary for the purpose for which the personal information was collected, after which time it will be destroyed, deleted or made anonymous. • Allow an individual, upon request, to access his/her personal information, if appropriate, and inform the individual of any use, retention or disclosure of his/her personal information. • Keep an individual's personal information as accurate as necessary in light of the purpose for which it will be used, and encourage the individual to assist us by requesting appropriate changes to any inaccuracies he/she discovers in his/her personal information. • Establish simple and accessible procedures to process and respond to any complaints that an individual may have regarding our privacy and personal information handling practices. If you have any questions or concerns regarding our privacy practices, please contact West Coast Air Privacy Officer by calling (604) 606-6800 or by writing to Privacy Officer, West Coast Air, #2310 – 1177 West Hastings Street, Vancouver, B.C. V6E 2K3.

We Protect Your Privacy.

1. When visiting our website, our web server automatically logs (records) domain name and standard information about the operating system and web browser you are using, as provided by your web browser. This information is used for statistical purposes to help us manage our site, but does not identify you in any way.
2. We collect personal information about you and/or your corporation only if an order is placed for the delivery of product or performance of service. We may use this information to gather information for credit approval purposes. All information is kept confidential. When you supply us with your mailing address by email, you may receive periodic mailings if you give permission to be contacted.

If you are currently a subscriber and do not wish to receive future such mailings, please let us know by filling in our contact form and inserting "UNSUBSCRIBE" in the comments field provided; or by calling (604) 606-6800; or writing to us at: West Coast Air #2310 – 1177 West Hastings Street, Vancouver, B.C. V6E 2K3.

Security Measures Security and confidentiality of information that West Coast Air may obtain from you is extremely important, and we have implemented technical, administrative, and physical security measures to protect guest information from unauthorized access and improper use. From time to time we review our security procedures in order to consider appropriate new technology and new protection methods. Please be aware though that, despite our best efforts, no security methods are perfect or impenetrable.

Content Ownership All information made available on this web site is property of the West Coast Air and its affilliates, and may not be disclosed, disseminated, or distributed to any unauthorized party.

Note West Coast Air reserves the right to amend this policy at any time if and when changes are required by Personal Information and Electronics Documents Act (PIPEDA) and/or required for the operation and maintenance of the West Coast Air web site.

Disclaimer West Coast Air is not responsible for the contents of any “off site” internet information referenced by or linked to West Coast Air internet site. The inclusion of any link does not imply endorsement by West Coast Air of that web site. Use of any such linked web site is at the user’s own risk.

By visiting and using the web site, you agree to be bound by these terms of use. If you do not agree with any of these terms, do not use our web site.

Please call our reservations desk at 604-606-6888 (Vancouver) or toll free at 1-800-347-2222 for scheduled flights, scenic tours or charters. For more information, visit our website at westcoastair.com.