Booking Policy Terms and Conditions

A credit card number or Air Bucks account number is required to complete your reservation. Payment will be processed at the time of reservation.

If West Coast Air is forced to cancel your flight due to weather conditions, or is unable to honour your reservation, you may have the option of an alternate flight or a full refund of your ticket.

Check In
Check in is 25 minutes prior to flight departure time. The counter will close 15 minutes prior to departure for travel between Vancouver and Victoria and 10 minutes before departure for all other city pairs. We cannot guarantee boarding after that time.

A REMINDER that valid photo identification is required at check in.

CHANGES & CANCELLATIONS:

• Vancouver to Victoria or Nanaimo Accepted up to 25 minutes prior to flight departure for full refund.
• Vancouver Airport (Richmond) to Victoria, Sechelt & Nanaimo Accepted up to 1 hour prior to flight departure for full refund.
• Vancouver to Comox - Accepted up to 1 hour prior to flight departure.
• Sechelt to Jervis Inlet and Victoria to Whistler routes Accepted up to 24 hours prior to flight departure.
• All Tours & Groups of 4 or more - Accepted up to 24 hours prior to flight departure.
• Any changes or cancellations after applicable periods are considered non-refundable and no show charges of 100% of the one way fare will apply. Return reservations will be cancelled

Baggage Allowance

Our maximum baggage weight allowance is 25 pounds per person (11 kilos) Excess baggage will be accepted free of charge on a space available basis. Surcharges based on weight and route will apply to confirm the transport of excess baggage. Contact 800-347-2222 for complete details. We do not accept liability for any loss or damage to personal items and electronics including laptop computers, cellular phones, and cameras in checked or carry on baggage.

For your comfort and safety, cabin baggage is limited to one or more pieces, the total dimensions of which do not exceed 9" x 16" x 20" (23 cm x 41 cm x 51 cm)

Unacceptable Articles
Hazardous articles such as acids, ammunition, inflammables, matches, lighters, paints, fireworks, gas and bleach must not be carried in baggage

Shuttle Service
West Coast Air provides complimentary drop off shuttle service from the downtown Vancouver terminal to the downtown core and from Richmond Float Plane Base to Vancouver Airport.

Terminal Locations [ maps | parking rates ]
Vancouver - 1075 West Waterfront Road.
Victoria - 1000 Wharf Street, at the foot of Broughton Street
Richmond - 4760 Inglis Drive
Nanaimo - 50 Anchor Way
Sechelt - # 1 - 5764 Wharf Street
Comox - 1805 Beaufort Avenue

FOR DETAILED MAPS, PLEASE SEE HOW TO FIND US OR CONTACT US.